Comment envoyer un récapitulatif de commande par mail a mes clients ?

  • cheapbreak42
    Demandé le 30 juin 2024 à 10:49

    Bonjour,

    Est il possible d'envoyer un récapitulatif de commande par mail à mes clients ? si oui, comment dois je faire ?

    merci beaucoup

    Stéphane

  • Victorino_S Jotform Support
    Répondu le 30 juin 2024 à 11:12

    Hi Stéphane,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, you can set up an Autoresponder Email to send an instant pre-written reply or a copy of the respondent's data, including their selected products in the Product List field. Please note that it requires an Email field in the form to send the Autoresponder Email. Here's how to do it:

    1. Click on the Add Form Element button in the upper-left corner of Form Builder.
    2. Drag and drop the Email element into your form.
      Comment envoyer un récapitulatif de commande par mail a mes clients ?  Image 1 Screenshot 40
    3. Go to Settings in the orange navigation bar and select the Emails tab on the left.
      Comment envoyer un récapitulatif de commande par mail a mes clients ?  Image 2 Screenshot 51
    4. Click on the Add Email button and select the Autoresponder Email option.
    5. Configure the Autoresponder Email and click on the Save button.


    Sample Result:

    Comment envoyer un récapitulatif de commande par mail a mes clients ?  Image 3 Screenshot 62

    Let us know if you need any more help.