How to deactivate Unique Submission

Al responder el form nos aparece un mensaje que pone que solo es valida una inscripción. ¿esto porqué ocurre? y ¿cómo lo solucionamos? Gracias!

Hi Oxygen_ciao,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question.  I cloned your form to test it, and I easily replicated the issue. There is an easy fix for this. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
2. Click on Show more Options.
3. Scroll down to Unique Submission and select No Check.

Give it a try and let us know how it goes.

Hello!

Thanks for your response, there is no problem communicating in English.

We have already applied the changes that you mentioned in the message, we are going to do some tests and if we need help, we will contact you again.

Thank you very much and have a happy afternoon :)