Solicitud de devolución de factura por cambio a plan gratuito

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    itfallaelsjovenils
    Fecha de consulta 17 de mayo de 2026, 14:47

    Solicito la devolución de este recibo, estos meses no voy a necesitar la suscripción bronce hasta después de verano, necesitaría que se devuelva la factura que que he cambiado a plan gratuito en el día de hoy.

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    Podo: Support Specialist
    Fecha de respuesta 17 de mayo de 2026, 14:47

    Hi,

    Thanks for using Jotform. Before requesting refund, please check if you have an active subscription and cancel it if you have. You can follow How to cancel your Jotform subscription guide to do that. If you want to request a refund, visit the Refund Request page to send a refund request. After you send your request, it will be reviewed. You can check your refund status by entering your Refund Request ID on the Refund Request page. Please note that, if you purchased through the Jotform Mobile App, request refunds directly through the Google Play Store or Apple App Store. Also see How to request Refund from Jotform for more details. Please note that refunds are not available for fees/charges for add-ons such as AI agent phone numbers. For more information, you can visit 30 Day Money Back Policy in our Terms of Use.

    Let us know if you have any other questions.

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