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clientekitchenpor favor necesito ayuda mi formulario perdio toda la informacion de los productos, el inbox tampoco la tiene quiero saber que paso
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Podo: Support SpecialistHi KITCHEN,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
From the information available in the knowledge base, I can confirm these points:
- Jotform Inbox has a Trash section where deleted submissions can be restored for up to 30 days.
- To restore deleted submissions in Jotform Inbox, you can open Trash, select the submissions, and choose Restore.
- In Inbox Settings, you can also check Fields and uncheck Hide empty form fields if fields are not showing.
- Form email logs are stored in Account History and can help you review email delivery details.
What I do not have in the knowledge base is a confirmed reason for why your product information disappeared from the form and Inbox. I don't know this information and our support team will handle your request.
If you want, I can still help you review the available Inbox and email log options based on what you see in your account.
Let us know if you have any other questions.
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clientekitchenno ese no es el problema el problema es que yo tenia en mi formulario https://form.jotform.com/240383704485055 un campo de productos y todo se borro no estan desaparecio desde hace dias reporte que me estaba saliendo un mensaje raro en la parte de productos y no me prestaron atencion ahora perdi todo
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Podo: Support SpecialistHi KITCHEN,
One of our Support Team members will take it from here to follow up shortly.
Reach out again if you need any other help.
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clientekitchenese es el mensaje que me salia en el area de productos
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Kevin Jotform SupportHola clientekitchen,
Al parecer este ticket es duplicado, te hemos asistido en el siguiente enlace.
Déjanos saber si tienes alguna duda adicional.