WhatsApp integration to send appointment details in Spanish to match the form language

  • SynergyApps
    Fecha de consulta 4 de agosto de 2025, 11:58

    CRM Synergy Apps - Agendar Cita - Jotform Form Builder

    en este formulario fui a integraciones

    clickee en whatsapp

    ingrese mi número de whatsapp

    y cree una cita

    llego al whatsapp perfecto... pero en INGLES

    Necesito que sea en español ¿como resuelvo esto?

    como veran el form está en español, inclusive el calendario en modo "crear"

    solo que cuando el form se envia para completar el calendario da la fecha en ingles

    aqui pueden verlo: CRM Synergy Apps - Agendar Cita

    No se si sea esto que no permite que el mensaje de Whatsapp llegue en español

    Aguardo sus comentarios ya que todo en mi cuenta debe estar en español y así esta configurado en el panel

    Gracias

    Gustavo Figueredo

  • SynergyApps
    Fecha de respuesta 4 de agosto de 2025, 12:05

    WhatsApp integration to send appointment details in Spanish to match the form language Image 1 Screenshot 20

  • Adrian Besilla Jotform Support
    Fecha de respuesta 4 de agosto de 2025, 12:24

    Hi Gustavo,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I'll need a bit of time to look into this. I'll get back to you shortly.

    Let us know if you have any other questions.

  • Adrian Besilla Jotform Support
    Fecha de respuesta 4 de agosto de 2025, 12:46

    Hi Gustavo,

    Based on what you’ve shown, the WhatsApp message being sent, specifically the appointment date and time, is being formatted in English, even though your form is fully configured in Spanish. This happens because Jotform’s WhatsApp integration currently does not automatically localize dynamic content such as appointment dates based on the account or form language settings. The default formatting remains in English.

    If you’re using an external platform like Twilio, Wati, or Zoko to handle WhatsApp messages, you may be able to reformat the date server-side before the message is sent. Also, if you'd like we can also try so submit a feature request on this to our developers but as to when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we'll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it

  • SynergyApps
    Fecha de respuesta 4 de agosto de 2025, 12:49

    Ok podria indicarme a donde envieo la solicitu de funcion?

    Gracias

  • Adrian Besilla Jotform Support
    Fecha de respuesta 4 de agosto de 2025, 13:04

    Hi Gustavo,

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    WhatsApp integration to send appointment details in Spanish to match the form language Image 1 Screenshot 20

  • SynergyApps
    Fecha de respuesta 4 de agosto de 2025, 13:41

    Gracias apreciamos su atención y respuestas


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