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TessaformsFecha de consulta 14 de julio de 2025, 12:49
Estimados,
Necesito cambiar el correo electronico de mi cuenta. pero al momento de realizar el cambio no me llega el codigo de verificacion . lo he buscado en spam en varias ocaciones sin tener resultados.
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Christopher Jotform SupportFecha de respuesta 14 de julio de 2025, 12:59
Hi Tessa,
Thanks for reaching out to Jotform Support. I have reviewed the email logs of your account email address and the verification code was successfully sent out by the system. It is possible that emails from Jotform are getting blocked by your email service provider. You can request them to whitelist Jotform's IP addresses and domains provided on this page. You can also add the following email addresses: noreply@formresponse.com, noreply@jotform.com, returns@jotform.com, and noreply@jotmail.com to your email account Contact List.
Give it a try and let us know how it goes.