Zapier: Jotform account connection is expired error

  • mercyschmidt
    Gefragt am 29. Juli 2025 um 10:06

    Ich wollte gerne mein Jotform mit Zapier so integrieren, dass es automatisch ein formular versendet, wenn ein kunde eine buchung über stanstore macht. jedes mal wenn ich die integration versuche zu erstellen (bei zapier) steht dort dass ein accountfehler bei jotform vorliegt. ich schaffe es das problem nicht zu lösen.

    answers in english are welcome too :)

    Jotform Thread 29502663 Screenshot
  • Leona Jotform Support
    Geantwortet am 29. Juli 2025 um 12:54

    Hi Mercy,

    Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Could you attempt to disconnect your Zapier account and then reconnect it? Usually, disconnecting the Zapier integration from your form resolves the issue. It's really easy. Let me show you how:

    1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
    2. Now, click on Integrations in the left panel.
    3. Next, search and select Zapier. Finally, click on Here under Your Zaps, then Disconnect.

    Zapier: Jotform account connection is expired error Image 1 Screenshot 20

    Keep us updated and let us know if you need any more help.

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