AI Chatbot Plugin for WordPress: Causes Site Slowdown and High JavaScript Load

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    STSS_Inc
    Asked on June 4, 2026 at 3:33 PM

    Title says it all, the chatbot plugin for WordPress really slows down my site and gives me a substantially worse speed score. There's a lot of javascript that it loads. What's the solution to this?

    Jotform Thread 38880931 Screenshot
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    Podo: Support Specialist
    Replied on June 4, 2026 at 3:33 PM

    Hi Shaun,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    The available information explains how to install, connect, and customize the Jotform AI Chatbot plugin on WordPress, but it does not provide any details or options related to performance optimization, reducing JavaScript size, deferring script loading, or improving site speed scores for the plugin.

    Because of that, I don’t have any documented solution or setting to reduce the impact of the Jotform AI Chatbot plugin on your WordPress site’s performance, such as lazy loading, script optimization options, or a recommended alternative embed method specifically for speed.

    I don't know this information and our support team will handle your request.

    Let us know if you have any other questions.

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    Jenette JotForm Support
    Replied on June 4, 2026 at 4:48 PM

    Hi Shaun,

    I installed the Jotform AI Chatbot on my test WordPress site and tested it using Lighthouse in Chrome DevTools, and I was able to see the same issue. I've gone ahead and reached out to our Developers Team about this. We’ll circle back to this thread when we have an update.

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    STSS_Inc
    Replied on June 4, 2026 at 5:15 PM

    Thank you!

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