Plan and Storage: Questions about limits and options

Plan questions and storage

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If you have questions about plans and storage, here are the key points related to limits and usage:

1. Fields per form (depends on your plan)

• Starter plan: 100 fields per form
• Bronze plan: 250 fields per form
• Silver plan: 500 fields per form
• Gold plan: 1000 fields per form

If you find that your current plan does not allow enough fields for your forms, you can upgrade your account by following the guide on how to upgrade your plan, and you can compare all plans and limits on Jotform’s pricing page.

2. Total submissions and storage behavior

If you ever reach your total submission limit (sometimes referred to as submission storage):

• You will still receive new submissions.
• However, older submissions will be deleted to make room for the new ones.

To manage your storage safely, it is recommended to:

1. Download your submission data as a backup (for example, as Excel, CSV, or PDF).
2. Delete old submission entries you no longer need.
3. Purge trashed submissions so that the deleted data is fully removed and no longer counts against your limits.

Deleting and then purging trashed data will free up space on your account, and those entries will no longer count toward your available space.

3. Approaching your usage limit

As you get close to your quota or usage limits, you will receive an email notification that you are almost at your limit. If you need higher limits, you can compare plans and upgrade from the Jotform pricing page, and you can also review a guide that explains account usage and limits in more detail.

4. Apps vs. forms

For Jotform Apps specifically:

• You can create unlimited apps.
• However, the number of active forms you can have is limited by your plan.

You can always check your current limits and usage in your account’s usage page, and compare plan limits on the pricing page.

If you can share a bit more about what you want to know (for example, upload space, submission limits, or which plan you are considering), we can give more specific guidance.

Let us know if you have any other questions.