Pricing Options: Custom Branding and Unique URL Redirects Based on Form Responses

Hi there! I was wondering, which of the pricing options allow me to have custom branding on my form plus unique URL redirects based on form responses?

I am wanting to remove my coaching application form over from TypeForm. I currently get around 40-50 submissions per month.

Thank you!

Hi Leigh,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Custom branding (removing Jotform branding) is available on all paid standard plans (Bronze, Silver, Gold). The free Starter plan includes Jotform branding, while:

• Bronze: Jotform branding not included
• Silver: Jotform branding not included
• Gold: Jotform branding not included, plus HIPAA option

All plans (including the free plan) share the same core form features, such as conditional logic. That means you can set up rules to redirect users to different URLs after submission based on their answers, regardless of whether you are on the free or a paid plan.

Given that you receive around 40–50 submissions per month, you are well within the Starter (free) plan limit of 100 monthly submissions. However, if you specifically want to remove Jotform branding from your coaching application form, you would need at least a Bronze plan. Higher plans (Silver, Gold) mainly increase limits like number of forms, submissions, and storage.

So in summary:

• Unique URL redirects based on responses: Available on all plans, including free.
• Custom branding / no Jotform branding: Requires a paid plan (Bronze, Silver, or Gold).
• Volume fit for 40–50 submissions/month: Starter is enough for volume, but Bronze is the first option that removes branding.

Let us know if you have any other questions.

Thank you - it sounds like the bronze account is what I need.

However, we are having extreme difficulty connecting the logic to end up at different URLs. We do not want to speak to an AI agent - can you please connect me with a real human person? Our ability to resolve this issue will determine whether or not I sign up for an annual plan - thank you!

Hi Leigh,

Could you explain a bit more about the logic setup in your form that redirects users to different URLs so we can take a closer look of the issue? A screen recording would help us see exactly what’s happening. You can use Loom or upload to Google Drive/Dropbox, then send us the link.

Once we hear back from you, we'll be able to help you better with this.