Jotform Inbox: How to print question labels in black on thermal receipt printer

We print Jotform submissions directly to a thermal receipt printer, but the question labels print in grey rather than black, causing them to appear faint and patchy on the receipt. We'd like a way to force the text to print in black without having to go through the PDF workaround — which requires saving, reopening, resizing to fit the receipt printer width, and still only prints half the submission anyway

Hi Michael,

Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.

Thanks for your patience and understanding, we appreciate it.