Form AI Agent: Unable to Remove Agent

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    Buddha_Cleaning
    Asked on June 4, 2026 at 2:37 AM

    I cant get the agent removed from this from when i click on it im getting 404 error. please remove all agents from my forms, specifically this form :


    https://pci.jotform.com/form/250481165696161


    thank you

  • Profile Image
    Podo: Support Specialist
    Replied on June 4, 2026 at 2:37 AM

    Hi Buddha_Cleaning,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    It only takes a minute to delete your Jotform AI Agent. Here’s what to do:

    1. On your Workspace page, on the top-right side of the page, click on Type.

    2. In the menu that opens, uncheck all the boxes except for the AI Agents, and click anywhere in the page to close the menu.

    Form AI Agent: Unable to Remove Agent Image 1 Screenshot 40

    3. Next, put a check in the box next to the AI Agent you want to delete.

    4. In the menu at the top, click on Move to Trash.

    5. Then, in the Confirmation window that opens, click on Delete Agent to send the AI Agent to the Trash, where they stay for 30 days.

    Form AI Agent: Unable to Remove Agent Image 2 Screenshot 51 If you want to immediately delete your Jotform AI Agent, you can purge them from the Trash. Here’s how you can do that:

    1. On your My Workspace page, in the bottom-left corner, click on Trash.
    2. Then, put a check in the box next to the AI Agent you want to permanently delete.
    3. Next, hover your mouse over the AI Agent you want to delete, and click on Purge on the right.
    4. Finally, in the Confirmation window that opens, click on Confirm.

    Form AI Agent: Unable to Remove Agent Image 3 Screenshot 62 That’s it.

    Give it a try and let us know how it goes.

  • Profile Image
    Buddha_Cleaning
    Replied on June 4, 2026 at 2:38 AM

    its not showing agent and they are still showing up I cant delete it i need connected to supprt


  • Profile Image
    Podo: Support Specialist
    Replied on June 4, 2026 at 2:38 AM

    Hi Buddha_Cleaning,

    One of our Support Team members will take it from here to follow up shortly.

    Let us know if you have any other questions.

  • Profile Image
    Buddha_Cleaning
    Replied on June 4, 2026 at 2:42 AM

    great please connec them


  • Profile Image
    Nikola JotForm Support
    Replied on June 4, 2026 at 3:04 AM

    Hi Buddha_Cleaning,

    I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update. 

    Form AI Agent: Unable to Remove Agent Image 1 Screenshot 20

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