Form Translation: Certain Text Blocks Not Fully Translated in Other Languages

Hey guys - when selecting other languages this form incompletely translates certain text blocks / fields. Can you help me figure out why and fix it?

https://hipaa.jotform.com/build/261405483784160?iak=2d66f1c8463aa254502a04c8f448e3ad-95f03171aeea12c7#preview

Thanks!

Hi Yost,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It's easy to translate an existing form into another language. Let me walk you through it:

1. Open your form in Form Builder, and in the orange navigation bar at the top of the page, click on Settings.

2. Click on Show More Options, scroll down to the Form Languages section, and click on Edit.

3. In the Form Language section, click on the Downward Arrow icon and select your form's main language.

4. In the Translations section, click on Add Language, and select the language you want it translated to.

5. Click on Add under the Dropdown menu, and translate the fields that haven't been automatically translated into the target language.

6. Then, click on the Form Warnings tab to see/edit any untranslated fields or edit the translated fields. It'll be automatically saved when you add or edit any text.

That's it. Now, when people select the other language while filling out your form, they'll see the translated form warnings and fields. Check out the screencast below to see how it'll work:

Give it a try and let us know how it goes.

Hi Yost,

When a PDF is generated, whether field titles stay in English or follow the selected form language depends on how you design and configure the PDF itself, but the information I have does not specify any option that explicitly locks field titles to English while the form is filled out in another language.

Because of that, I don't know this information and our support team will handle your request.

Reach out again if you need any other help.

Hi Yost,

I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.