Account Storage: Understanding Data Deletion and Storage Limits

How does this work because I have forms being deleted every 7 days and I don't want that data being stored anywhere?

Hi Amanda,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

From what you described, it sounds like your submissions are already being deleted automatically every 7 days, and you want to be sure that this data is not stored anywhere after that period. Jotform lets you set up auto-deletion of form submissions so entries are removed from your account after a time you choose. Let me help you with that so you can confirm or adjust the setting:

Here’s how to do it:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

2. Next, click on Show More Options.

3. In the Auto-Delete Submissions section, click on Enable. 

4. Then, select the Deletion Period (for example, 7 days) and click on Next. 

5. Now, click on Yes, Update. That’s it. You’re done.

Once this is enabled, submissions for that form will be automatically removed from your account after the period you set. If you want to be sure nothing is retained earlier than that, you can also manually delete and then purge submissions from Jotform Tables for each form.

Let us know if you have any other questions.