Dentrix Integration: Forms Not Syncing Despite Receiving Emails

Our forms are not syncing in Dentrix.

We are getting the emails, but they are not uploading.

Hi alek,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

At the moment, I don’t have any information about Dentrix integrations or how Jotform forms sync or upload data into Dentrix. The available information only covers email notifications and alternative ways to be notified of submissions, not third-party practice-management software syncing.

Because of that, I’m not able to provide accurate troubleshooting steps for why your submissions are not uploading into Dentrix even though you receive the emails.

Let us know if you have any other questions.