Login Issues: Password Reset Code Always Expired Immediately After Receipt

  • G
    Gary
    Asked on June 3, 2026 at 5:03 AM

    Have tried multiple times but the reset code is always expired even when done immediately after recieveing it

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    Kris JotForm Support
    Replied on June 3, 2026 at 5:18 AM

    Hi Gary,

    Thanks for reaching out to Jotform Support. The email logs show there are multiple password reset emails sent to your email address. But no emails that the password reset email was successful. Can you try using other browsers or an incognito window to reset the password?

    Reach out to us if you need any more help.

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