Revision History: Not loading after using AI Chatbot Undo command

I edit a form for almost 3 hours. Pressed on the AI Chatbot to Undo a previous command.

It removed everything.

And now I can't event access my revisions.

Please help.

Hi Sujan,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It sounds very frustrating to lose hours of work like that, especially after using the AI Chatbot undo. You can try restoring your form using the Revision History feature, which lets you revert your form back to an older version you select. Let me walk you through it:

1. In Form Builder, click on the Circular Arrow icon at the top middle of the page to open the Revision History menu.
2. In the menu on the right side of the page, select the version you want to restore the form to.
3. Now, just click on Revert next to the version you select, and then close the Revision History menu in the top right corner.

If the Revision History panel itself is not loading at all (stuck, blank, or showing an issue), please try again in a different browser and with your browser’s private/incognito mode, and if it still does not load, share a screenshot of what you see so we can better understand what is happening on your side.

Give it a try and let us know how it goes.

The revision history just doesn't load anything while it says 149 changes.

Please help

I'm literally crying.right now.

Hi Sujan,

One of our Support Team members will take it from here to follow up shortly.

Hi Sujan,

Thanks for reaching out to Jotform Support. I’ve created a ticket for our Developers with all the details, so they can get to work on it right away. We’ll let you know as soon as there’s an update.

Thanks Royce.

Hi Royce,

Any update on this. Really need the revisions to work. I'm short on time. I need to have this form ready in the next few days. Please help.

Hi Sujan,

Thanks for hanging in there. I’ve checked in with the team again and will get back to you the moment I have news.

Guys. I'm running out of patience. Please help. Just restore my form before the AI Undid all my edits. Please I'm running out of time here.

There were 149 changes. Just get me back to my edits. Please. I'm begging you guys.

Hi Sujan,

Thanks for circling back. I understand it’s taking a bit of time to hear back from our developers. I’ll follow up with you the moment we have an update.

Guys, any update please.

Hi Sujan,

I know this is taking longer than expected, and I appreciate your patience. We’re still on it and will update you as soon as we have something new.

Any update. Please. My mental health is taking a hit because of this.

If it is not possible just say so.

Hi Sujan,

It’s taking a little longer than expected to get a reply from the team, but rest assured, we’re on it. I’ll update you as soon as I have news.

Just say you guys can't do it so, I can move on.

Hi Sujan,

The team’s still working on it. I’ve asked them to keep me posted so I can update you right away.

Thanks for your patience and understanding.

I have waited more that 20 days for a solution. If I can't have my form back by tomorrow I will fail my unit.

What have I done? Why are you guys doing this to me? Please help.

Hi Sujan,

We know this is important, and our Developers are giving it their full attention. We’ll follow up with any news as soon as we have it.

Now, my revision history says there is only one change on May 19th. What is happening?

Hi Sujan,

I'm not sure what happened and why the revision history is now showing only 1 change. I'll pass this to our developers. As soon as we have an update, we’ll let you know.