AI Chatbot Not Showing on my Form

  • okeraydalton
    Asked on August 12, 2025 at 1:38 PM

    My AI Bot is not appearing on my form. I made sure I created the right way an that it is enabled but I do not see it on my form.

  • Eliza JotForm Support
    Replied on August 12, 2025 at 2:22 PM

    Hi okeraydalton,

    Thanks for reaching out to us for help. Are you trying to set up a Form AI Chatbot, like you see in the screencast below?

    AI Chatbot Not Showing on my Form Image 1 Screenshot 30

    If yes, you'll need to set up the Form Chatbot feature on your form. I've gone ahead and enabled this feature for your account. Let me show you how to set it up:

    1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
    2. Select Form Chatbot from the menu on the left.
    3. Style and train your Form Chatbot according to your needs.

    AI Chatbot Not Showing on my Form Image 2 Screenshot 41

    Give it a try and let us know if you have any other questions.

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