My forms crashed last night.

Hello good morning,

I think JOTFORM did update last night ands crash my forms, i need to repair one by one,

... how this is posible if yesterdayworks working good. please I need to get this back ASAP.

thanks

Hi tupss,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

It sounds like you're experiencing issues with your forms after a recent update and login problems on multiple devices. Let me help you with that:

1. Clear your browser cache and try logging in again on the other computers.
2. Check your internet connection to ensure it's stable.
3. Review your forms to identify any errors that may need fixing.

If the problem persists, please provide more details about the errors or issues you see on your forms.

Give it a try and let us know how it goes.

Hi tupss,

When I checked, I was able to access your forms successfully. Take a look at the screencast below:

I have gone ahead and cleared the form cache on our end to refresh the data. You can also do it on your end if needed.

1. On your My Workspace page, click on your Avatar/Profile Image icon.

2. In the dropdown menu, click on Settings.

3. In the Settings menu, click on Clear Cache. And that's it, you're done.

Can you go ahead and try your forms on your end as well to see if the issue persists? And to keep the conversation organized, I moved your other question to its own thread, and someone from our Support Team will help you with it here.

Keep us updated and let us know if you need any more help.