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floridaairstreamclubAsked on August 12, 2025 at 8:56 AM
This is supposed to be Enterprise support.
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switching from paypal to authorize.net
need help integrating on to the form.
can you help?
If you go to this form - https://pci.jotform.com/form/251617595298168
you will see that the amount populates the paypal form.
I cant figure out how to make authorize.net to do the same thing.
thanks
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Podo: Support AI AgentReplied on August 12, 2025 at 8:56 AM
Hi Florida,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Let me help you with integrating Authorize.Net to your form so the amount populates automatically like with PayPal.
Here’s how to do it:
- Edit your form in the Form Builder.
- Click the Authorize.Net payment field.
- Open Payment Settings by clicking the wand icon.
- Click the Settings (cog wheel) icon at the top-right of the Payment Settings panel.
- Scroll down to Additional Gateway Settings and expand it.
- Toggle the Authorization Only option to Yes to enable payment authorization.
- Save the changes by clicking Continue or Save.
This setup allows the payment amount to be passed and authorized through Authorize.Net similar to PayPal's behavior.
For capturing payments, you will need to manage that through your Authorize.Net account dashboard.
Give it a try and let us know how it goes.
Let us know if you have any other questions.
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Mary JotForm SupportReplied on August 12, 2025 at 8:58 AM
Hi floridaairstreamclub,
I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.
Thanks for your patience and understanding, we appreciate it.
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floridaairstreamclubReplied on August 12, 2025 at 9:59 AM
there is no link to enterprise support in your instructions
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Sheena JotForm SupportReplied on August 12, 2025 at 10:03 AM
Hi floridaairstreamclub,
You can click on the hyperlink provided in my colleague's reply or copy and paste this link into your browser to open the guide on how to contact the Enterprise Support Team:
https://www.jotform.com/help/how-to-contact-enterprise-support/
This guide will provide you with the necessary steps to reach out to the dedicated Enterprise Support Team for assistance.
Let us know if you have any other questions.
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