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ferreirafpAsked on August 12, 2025 at 6:41 AM
Bom dia, estava limpando formularios antigos e lixeira e apaguei sem querer o formulário que eu acabei de criar.
Criado hoje, nome "solicitacao de orçamento"
É possível restaurar ele através do seu servidor?
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Podo: Support AI AgentReplied on August 12, 2025 at 6:41 AM
Olá Fabiano,
Estou aqui para ajudar. Você pode restaurar o formulário que apagou acidentalmente indo até a pasta Lixeira na página Meus Formulários. Lá, selecione o formulário "solicitacao de orçamento" e clique em Restaurar.
Lembre-se que os formulários permanecem na lixeira por 30 dias antes de serem excluídos permanentemente.
Se precisar de mais alguma coisa, estou à disposição.
Atenciosamente,
Equipe Jotform -
Danilo JotForm SupportReplied on August 12, 2025 at 7:06 AM
Hi FABIANO,
Thanks for reaching out to Joform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, if the form was deleted, you can restore it from the Trash folder on your My Workspace page as long as it has been less than 30 days since deletion. Additionally, can you check if you saved the URL by any chance? Let me show you how:
- On your My Workspace page, click on the Trash tab on the bottom-left side of the screen.
- Then, hover your mouse over the form you want to restore, and then click on Restore on the right side of the page.
Let us know if you need any further assistance.
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ferreirafpReplied on August 13, 2025 at 9:55 AM
Unfortunately, this is my situation.
I just removed from the trash the one I had created
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