I can't access the form

  • Didin T
    Asked on August 11, 2025 at 11:27 PM

    Dear Support,

    We can not access website form https://form.jotform.com/252092046080449

    The error said the ip address has been blocked because preventing of pishing, but we access it at the first time. can you release the blocked ip and whitelist our ip 103.151.227.114.

    Thank you

    Jotform Thread 29947641 Screenshot
  • Lorevie JotForm Support
    Replied on August 11, 2025 at 11:37 PM

    Hi Didin,

    I've gone ahead and whitelisted the IP address you have provided. Can you try opening the form again? If the issue persists, send us the email address that's currently banned by visiting this page.

    Keep us updated and let us know how it goes.

  • Didin T
    Replied on August 12, 2025 at 12:30 AM
    The form site still can not be access. The form currently set to public.
    Thank you
    Pada Sel, 12 Agu 2025 10.37, Jotform <noreply> menulis:
    </noreply>...
  • Didin T
    Replied on August 12, 2025 at 12:35 AM
    My IP address 103.151.227.114
    Pada Sel, 12 Agu 2025 11.29, Yusi H <kavlingoke> menulis:
    </kavlingoke>...
  • Afzal JotForm Support
    Replied on August 12, 2025 at 12:41 AM

    Hi Didin,

    I have whitelisted your IP address 103.151.227.114 again. Try accessing the form once more. If the issue persists, I recommend testing the form on a different browser or device to see if the problem is specific to your current setup.

    Let us know how it goes or if you need any further assistance.

  • Didin T
    Replied on August 12, 2025 at 12:45 AM
    Oke the site already open now.
    Thank you very much.
    Pada Sel, 12 Agu 2025 11.41, Jotform <noreply> menulis:
    </noreply>...
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