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Chelsea RealiniAsked on August 11, 2025 at 7:56 PM
I work for a state agency that uses the Jotform platform. Our agency needs vendor set up documents to get you set up in the system for audit purposes and state requirements.
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Podo: Support AI AgentReplied on August 11, 2025 at 7:56 PM
Hi Chelsea,
Thanks for reaching out to Jotform Support. Let me help you with that:
We understand your agency requires vendor set up documents such as W-9 and AP152 for audit and state compliance purposes. Please let us know if you need specific forms or instructions related to these documents, and we will assist you accordingly.
Let us know if you have any other questions.
Best regards,
Jotform Support Team -
Chelsea RealiniReplied on August 11, 2025 at 7:57 PM
Can I send the forms to a support email ?
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Podo: Support AI AgentReplied on August 11, 2025 at 7:57 PM
Hi Chelsea,
Currently, we don't have a dedicated support email for receiving vendor set up documents. If you need to submit forms or documents, please use the support request system within your Jotform account by clicking the Support link at the top-right and submitting a request.
Let us know if you have any other questions.
Best regards,
Jotform Support Team -
Kenneth JotForm SupportReplied on August 11, 2025 at 8:25 PM
Hi Chelsea,
Thanks for getting back to us. For vendor set-up documents like W-9s, AP152, or similar, Jotform can only process these for Enterprise accounts. Since your agency is using our Standard plan, we aren’t able to complete vendor documentation or contract processes. If your agency requires this for audit and compliance, you’ll need to upgrade to Jotform Enterprise so our Enterprise Sales team can work directly with you on vendor onboarding. Contacting our Enterprise Sales Team is easy; you'll just need to send a request first, and they'll reach out to you with more information. Let me show you where to find the request form:
- Go to the Contact Sales page, and fill out the form.
- Then, click on the Send Request button, and that's it.
Let us know if there’s anything else we can help you with.
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