How to fix the TypeError message on my form?

Here is what it says TypeError: Cannot read properties of undefined (reading 'observe')

We cleared the Chrome cache and the jotform cache so now what's left? We don't have widgets or scripts.

Hi Jacque,

Thanks for reaching out to Jotform Support. I checked your form and the reason why the form error happens is that a product is not selected. Take a look at the screencast below to see my results: Also, I noticed that your PayPal integration is not yet connected to a PayPal Business account, so your form fillers will still face an error after clicking the submit button and won't be able to complete the transaction. It’s easy to integrate PayPal Business into your form using Reusable Payment Connections. Let me show you how:

1. In Form Builder, click on the Add Element menu on the left side of the page.

2. In the window that opens, go to the Payments tab, and click on PayPal.

3. Next, in the menu on the right side of the page, click on the Plug icon.

4. Then, in the window that opens, add a Connection Name, and click on Connect with PayPal.

5. In the window that opens, log in to your PayPal account.

6. Once done, click on Return to Jotform’s Test Store, and click on Save.

7. Finally, in the Payment Method section, enable the option you want by checking the box next to it.

Reach out again if you have any other questions.