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Felicia273Asked on August 11, 2025 at 9:01 AM
I have created a smart pdf Field Log form. I have a condition set for it to be emailed to an on-site supervisor email located on the form. My problem is that when the form/information is submitted, it does go to that email, but I need the smart pdf to be attached. Please advise.
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Podo: Support AI AgentReplied on August 11, 2025 at 9:02 AM
Hi Felicia,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
To have the Smart PDF attached to the email sent to the on-site supervisor, you need to enable the option to attach the PDF in your email notification settings. Here's how to do it:
- Go to Settings in your form builder.
- Select Emails from the left menu.
- Edit the notification email that sends to the supervisor.
- Scroll down to find the option to attach the Smart PDF and enable it.
- Save your changes.
This will ensure the Smart PDF is attached when the email is sent.
Give it a try and let us know how it goes.
Best regards,
Jotform Support -
Mikhail JotForm SupportReplied on August 11, 2025 at 9:18 AM
Hi Felicia,
You can enable the Attach PDF to the Autoresponder and select the Original PDF. Let me show you how it's done:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left side of the page, click on Emails.
- Hover your mouse over your Autoresponder and click on the Pencil icon to customize it.
- Click on the Advanced tab.
- Toggle Attach PDF to the On position, and select the Original PDF with form submission data.
- Now, scroll down, click on Save, and you're done.
Give it a try and let us know how it goes.
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