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rayellis825Asked on August 11, 2025 at 7:40 AM
How do I make sure that the company ABN appears on all invoices that go out after payment?
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Podo: Support AI AgentReplied on August 11, 2025 at 7:40 AM
Hi Ray,
Thanks for reaching out to Jotform Support. Let me help you with that:
To ensure your company ABN appears on all invoices after payment, you need to enable and customize the invoice feature in your payment form:
- In Form Builder, click your Product List field and then the Shopping Cart icon.
- Under the Invoice tab, toggle Enable Invoice to Yes.
- Fill in your business details, including your company ABN, in the Your Business Details section.
- Add your company logo if desired under the Company Logo section.
- Attach the invoice to notification and autoresponder emails so it goes out automatically after payment.
This setup will automatically generate and send invoices with your ABN included for each payment submission.
Give it a try and let us know how it goes.
Best regards,
Jotform Support -
Joeni JotForm SupportReplied on August 11, 2025 at 8:06 AM
Hi Ray,
To confirm, are you referring to this form? If so, I reviewed your payment settings and verified that your company logo is correctly configured in the Invoice Settings. To further investigate, I cloned your form to attempt replicating the issue, but everything appears to be functioning as expected. Take a look at the screenshot below:
If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
Once we hear back from you, we'll be able to help you with this.
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