I don't want to show the address in the Autoresponder email

  • ChungWahCC
    Asked on August 11, 2025 at 4:22 AM
    The information where red circle is that is unable to display in the auto reply email.

    Could you help me with this?

    Feature Request: To add the product description in the Autoresponder email Image 1 Screenshot 20 Screenshot 10

    Besides, I have 1 specific event that I want for people to register, but I don't wan't to show the address of Balcatta Hu and Willetton hub to avoid confue people, because this event is at different location, do you know how to hide Balcatta and Willetton's address only for this specific event? Thank you.

  • Dayron JotForm Support
    Replied on August 11, 2025 at 5:08 AM

    Hi ChungWahCC,

    Thanks for reaching out to Jotform Support. I clone your form and look at your original request, and everything works properly:

    I dont want to show the address in the Autoresponder email Image 1 Screenshot 30Feel free to test, and clone my form. If the issue persists, let us know. Now, you can remove any field you don't want to be visible from your Autoresponder email, let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on Emails in the menu on the left side of the page.
    3. Hover your mouse over the Autoresponder element and click on the Pencil icon.
    4. You can freely remove any field you don't want and then, click Save.

    I dont want to show the address in the Autoresponder email Image 2 Screenshot 41 Give a try and let us know how it goes.

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