error when try to transfer form

  • kflok
    Asked on August 11, 2025 at 4:12 AM

    Hi Support, I am having error below when try to transfer form, kindly assist, thanks!error when try to transfer form Image 1 Screenshot 20

  • Kenneth JotForm Support
    Replied on August 11, 2025 at 4:36 AM

    Hi kflok,

    Thank you for reaching out to Jotform Support. The error appears because the form you’re trying to transfer is connected to other Jotform products, such as Jotform Apps, Approvals, or Teams. Forms with these connections can’t be transferred directly. To proceed, you’ll need to remove the associated connections first. For example, in Form Builder, check if the form is linked to an App, an Approval Flow, or a Team workspace, then unlink or delete those connections. After that, try transferring the form again. Let us know if you have any other questions.

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