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GLPFHAAsked on August 9, 2025 at 11:36 AM
I can't find a form I created about 10 days ago.
It is active and working, but not in my account.
I hope you can help.
Tina
Page URL: https://form.jotform.com/211155184038147 -
Podo: Support AI AgentReplied on August 9, 2025 at 11:37 AM
Hi Tina,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
We understand you can't find your active form created about 10 days ago in your account. Could you please provide the form URL or any other details to help us locate it?
Give it a try and let us know how it goes.
Best regards,
Jotform Support -
GLPFHAReplied on August 9, 2025 at 11:37 AM
https://form.jotform.com/211155184038147
I have checked trash and archive folders. It is not there.
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Podo: Support AI AgentReplied on August 9, 2025 at 11:38 AM
Hi Tina,
One of our Support Team members has taken over this thread and will assist you further.
Best regards,
Jotform Support -
GLPFHAReplied on August 9, 2025 at 11:39 AM
Thank you.
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GLPFHAReplied on August 9, 2025 at 11:42 AM
I need to leave and do some errands.
My email is tbunce@bgsu.edu
I need this form returned to my folder.
Thank you.
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Reymae JotForm SupportReplied on August 9, 2025 at 11:50 AM
Hi Tina.
Thanks for reaching out to Jotform Support. You can check your created form by using the filter on My Workspace page to locate your form easily. Let me show you how:
- On your My Workspace page, click on the Type filter.
- Choose Forms in the dropdown menu. That's it.
If the form is still not showing, you can share with us the link of the form or the page where the form is embedded so we can check on it.
Reach out again if there’s anything else we can help you with.
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