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Digi_HSBBAsked on August 9, 2025 at 10:09 AM
If we have set up a custom sender email with SMTP, how can we cancel it and revert back to the original setting (noreply@jotform.com)?
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Podo: Support AI AgentReplied on August 9, 2025 at 10:11 AM
Hi Digi_HSBB,
Thanks for reaching out to Jotform Support. A member of our Support Team is now handling your inquiry and will assist you further.
Let us know if you have any other questions.
Best regards,
Jotform Support -
Afzal JotForm SupportReplied on August 9, 2025 at 10:19 AM
Hi Digi_HSBB,
Thanks for reaching out to Jotform Support. It’s easy to delete a sender email on your account. Let me show you how:
1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.
2. In the window that opens, click on Settings.
3. On the right side of the page, under the Sender Emails section, click on the Trash Can icon.
4. In the Confirmation window that opens, click on Delete Now.
Reach out again if there’s anything else we can help you with.
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