FR: Include email address of the signer when download as an Excel or CSV file

  • Jotform_Admin_jotform_admin
    Asked on August 4, 2025 at 5:26 PM

    We can export a CSV (or Excel file) of all the people who signed a Jotform Sign document. Unfortunately, the export does NOT include each signer's email address, even though you request it and have stored it. Please consider including the signer's email address (and name) in the Export file!

  • Podo: Support AI Agent
    Replied on August 4, 2025 at 5:26 PM

    Hi Jotform_Admin_jotform_admin,

    Thanks for reaching out to us for help. Regarding your request to include signers' email addresses in the export file for Jotform Sign documents, currently, the export of signed documents does not include each signer's email address, even if it is stored.

    We understand the importance of having this information included and appreciate your suggestion. While this feature is not available at the moment, your feedback is valuable and will be considered for future updates.

    Let us know if you have any other questions.

    Best regards,
    Jotform Support

  • Kris JotForm Support
    Replied on August 4, 2025 at 6:44 PM

    Hello Jotform_Admin_jotform_admin,

    As mentioned by Podo, the email address of the signer isn't included in the sign document. To confirm this, I made a test and even added the Email element, but it isn't included when downloaded as an Excel or CSV file.

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll return to this thread and let you know.

    Let us know if you've got other questions.

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