Calculation is not working

  • neuronestgrouptrial
    Asked on August 4, 2025 at 3:00 PM

    I tried uploading a screen shot and it isn't woking, the function button to calculate isn't woring either

  • Danilo JotForm Support
    Replied on August 4, 2025 at 3:10 PM

    Hi neuronestgrouptrial,

    Thanks for reaching out to Jotform Support. I am not sure if you're referring to the form named Pre NeuroNest Survey. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that. Let me show you how:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Calculation is not working  Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Calculation is not working  Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

Your Reply