Verify subscription date

Hello, i purchased the monthly subscription and i want to make sure you are applying to august and not July since it's July 28th. Can you please confirm? Thanks.

Hi Madison,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Your monthly subscription will be applied starting from August, not July, since you purchased it on July 28th. Subscriptions automatically renew at the end of each billing cycle, so your billing cycle will begin with August.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Madison,

I checked your account and can confirm that your Bronze plan subscription started on July 28, 2025. This means your next renewal will be on August 28, 2025, so your subscription is active for the full month starting from your purchase date. In addition, it’s easy to Check Your Invoices. Let me show you how:

1. Log in to your Jotform account, and then go to the Billing tab.
2. Now, in the table of invoices, click on an Invoice ID to open it in a new tab.
3. To download an invoice as a PDF, click on a Download icon on the right.

Let us know if you need any more help.