App: How to get a better quality photo?

  • Ben Kucia
    Asked on July 10, 2025 at 2:43 PM

    With the photo part of my app....it is difficult to read the photo

    It is to small and the pixels do not come out clear. Is there anyway to improve the qiuality of the photo.


    please advise



  • Eduardo JotForm Support
    Replied on July 10, 2025 at 3:00 PM

    Hi Ben,

    Thanks for reaching out to Jotform Support. Can you share with us your App's URL? Then, we'll be able to have a better idea of your issue. If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    App: How to get a better quality photo? Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    App: How to get a better quality photo? Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.