I would like to transfer my account over to another colleague as I have left the business.

  • Tim Bonfield
    Asked on July 10, 2025 at 9:41 AM

    Hi, I would like to transfer my account over to another colleague as I have left the business. My colleague is wayne.oconnor@madigangill.co.uk he will set up a new payment. Can this be actioned please.

  • Yagiz
    Replied on July 10, 2025 at 9:52 AM

    Hello Tim,

    Thank you for contacting Jotform support. I understand that you would like to transfer your account to a new one that your colleague has created. You can do this by changing your account's email address to a new one.

    Here's how you can change your email address:

    1. On your My Workspace page, click on your Profile Picture/Avatar on the top-right side of the screen.
    2. In the menu that opens up, click on your name to open your Account Page in a new browser tab.

    Account Name in the Avatar menu in Jotform My Workspace page Screenshot 10

    3. Now, click on Edit on the right side of your current email address.

    Account email address Edit button in Jotform Account page Screenshot 21

    4. Then, enter your new email address and click on Save.

    Enter new email address Save button in Jotform Account page Screenshot 32

    Also, you can check out our guide on changing your account's email address here.

    Let us know if you need any more help.