Adding payment information to billing/invoice

  • rhohj
    Asked on July 10, 2025 at 9:09 AM

    My accounting office requires that invoices or payment confirmations display the last four digits of the card used for payment. However, the current invoice available in the Billing section does not include this information.

    Would it be possible to add the payment method, specifically the last four digits of the card used, to the invoice or provide a separate payment confirmation that includes this detail?

  • Podo: Support AI Agent
    Replied on July 10, 2025 at 9:09 AM

    Hi Hye,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your request to have the last four digits of the card used for payment displayed on invoices or payment confirmations, currently, Jotform does not include this information on the invoices available in the Billing section. Due to PCI compliance and security reasons, Jotform does not store or display full credit card details, only limited information like the first and last four digits visible in some cases within form submissions, but not on billing invoices.

    At this time, there is no option to add the last four digits of the card to the invoice or to provide a separate payment confirmation including this detail through Jotform's billing system.

    Let us know if you have any other questions.