I cannot access the tables associated with my hiring form

I can't access the tables associated with my hiring form. persisting error codes

Hi Josh,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

It sounds like you're having trouble accessing the tables associated with your hiring form and encountering persistent error codes. Here’s a quick guide to help you troubleshoot:

1. Check your My Tables page: Go to your My Tables page and click on the Shared With Me tab on the left. Find your form and click the View Table button to access the submission tables.
2. Verify form status: Ensure your form is enabled and not disabled or deleted, as this can prevent access to tables.
3. Clear cache and try different browsers: Sometimes clearing your browser cache or trying a different browser can resolve access issues.

If the problem persists, please share the specific error messages you see so we can assist further.

Give it a try and let us know how it goes.

tried all. no resolution

Hi Josh,

Thank you for the update. A member of our Support Team has now taken over this thread and will assist you further.

When will the support member contact me

Hello?

Hi Josh,

I've cleared your form cache to resolve any possible temporary issues. Can you go ahead and try to access your Tables again? If the same thing happens again, can you send us a screenshot of the error you're getting? We’ve got a guide here that’ll show you how to do that.

So that we can check on the error, I’ll just need access to your account to do that. Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

2. In the small window that opens, click on Settings.

3. In the panel on the left, click on the Security tab.

4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

Give it a try and let us know how it goes.