Issue with the Date of Birth calendar field

I created a form, and one of the fields does not seem to work. Also, I have several general questions. I may need to move up to the paid version at some point, so need to talk about that.

Thanks,

Doug Wilson

Hi Doug,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Let me help you with your form issue and questions about upgrading to a paid plan. Could you please specify which field is not working and share your general questions? This will help me assist you better.

Give it a try and let us know how it goes.

No, the field that is not working is the Date of Birth field under the Registered Animals section. It is a calendar field that is not working. Also I want to understand how I send this to my customers, and how it is returned to me. Finally, I would like to understand given my intended when, and if, I will need to upgrade.

Hi Doug,

For the Date of Birth calendar field issue, please check if the field settings are correctly configured and that there are no conflicts with conditions or widgets. If the problem persists, try removing and re-adding the calendar field.

You can send your form to customers by sharing a direct link, embedding it on your website, or sending it via email. Responses are collected in your Jotform account and can be received by email notifications or viewed in Jotform Tables and Inbox.

Regarding upgrading, you may need to move to a paid plan if you require higher submission limits, more storage, or additional features. You can upgrade anytime from the Pricing page, and your new limits will apply immediately.

Let me know if you have any other questions.

I got the field working. I would like to talk to customer service or a sales rep about the other two issues.

Hi Doug,

One of our Support Team members will take it from here to follow up shortly.

Thank You.

Thanks,

Doug

Hi Doug,

Thanks for reaching out to Jotform Support. To avoid any confusion, I've moved your other questions to separate threads and will assist you with them through the following links:

1. What is the optimal way to interact with my customer?
2. Inquiry about upgrade based on the number of signature vs. number of submissions?

Let us know if you have any other questions.