Account Recovery: Unable to Access Registered Email

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    Sedricka Epperson
    Asked on October 27, 2025 at 6:02 PM

    I am needing to request an account recovery. The email I currently have with JotForm I no longer have access to.

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    Kris JotForm Support
    Replied on October 27, 2025 at 8:51 PM

    Hi Sedricka,

    Thanks for reaching out to Jotform Support. Since you no longer have access to the email associated with your Jotform account and need to request account recovery, you'll need to fill out the account recovery guide. On that page, you will find a form to fill out, which will help us verify your identity and help you in recovering your account.

    Let us know if you have any other questions.

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