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Planner21Asked on July 23, 2025 at 3:39 PM
A user has asked if I can send a link or help recover a saved, pending form that they are having a hard time accessing. I can open up the pending form to view it, but I do not see any options to share the pending form with someone.
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Podo: Support AI AgentReplied on July 23, 2025 at 3:39 PM
Hi Melia,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Regarding your question, there isn't an option to directly share a pending form link with a user who cannot log back into their account. However, if the form uses the Continue Forms Later feature, users can save their progress and receive a session link via email or copy it directly when saving the form.
If the user did not save the session link or cannot access their account, you cannot send a direct link to their pending form. You may consider using the Assign Form feature to assign the form to the user via email, which requires them to log in with the assigned account to access the form.
Let us know if you need more details on setting up these features.
Give it a try and let us know how it goes.
Best regards,
Jotform Support -
Reymae JotForm SupportReplied on July 23, 2025 at 4:57 PM
Hi Melia,
You can manually share the pending submission link, which you can find on your tables. Let me show you how:
1. On your Jotform Submissions Table, click on the Three Dots icon on the right side of the tab name,
2. Click on Incomplete submissions.
3. Hover your mouse on the pending submission and then click on View button.
4. Copy the page URL and share it.
Give it a try and reach out again if you have any other questions.
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