For some reason this form isn't working

  • Pieper_Taylor
    Asked on May 19, 2025 at 8:55 PM

    Error Authentication_Error

  • Jessica JotForm Support
    Replied on May 19, 2025 at 9:26 PM

    Hi Taylor,

    Thanks for reaching out to Jotform Support. When I open the link, the form is working and showing as it should:

    For some reason this form isnt working  Image 1 Screenshot 40If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    For some reason this form isnt working  Image 2 Screenshot 51

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    For some reason this form isnt working  Image 3 Screenshot 62 That's it. Once we hear back from you, we'll be able to help you with this.

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