IT customer service
Quickly respond to repetitive questions and focus your time on what truly matters.
View example emails
Computer Running Slow
Jack Willham
<jack@acme.com>Hey, my laptop has been super slow latelyāapps take forever to open. Can someone take a look?
Best,
Jack Willham
Your Gmail Agent creating a draft...
Hi Jack,
Thanks for letting us know. Weāll run a quick diagnostics remotely this afternoon. Please leave your laptop on and connected to the network. If needed, weāll schedule a hands-on check tomorrow.
Best,
Acme IT Team
Software Installation Request
Bob Willham
<bob@acme.com>Hello,
I need Adobe Illustrator installed on my laptop for a client project. Could you install it or let me know how?
Best,
Bob Willham
Your Gmail Agent creating a draft...
Hi Bob,
Sure! Weāve scheduled Illustrator for remote installation today at 2 PM. Please keep your laptop connected and on. If you need it sooner, let us knowāweāll try to fast-track it!
Best,
Acme IT Team
VPN Connection Issue!
Jack Willham
<jack@acme.com>Iām unable to connect to the VPN since this morning. It keeps timing out. Could you please check?
Best,
Jack Willham
Your Gmail Agent creating a draft...
Hi Jack,
Thanks for reporting. Weāve reset your VPN profile. Please try reconnecting. If the issue persists, let us know.
Best,
Acme IT Team
Reset Password
Jack Willham
<jack@acme.com>Hi, I canāt log into my company email. It says my password is incorrect, and the reset link isnāt working. Can you help?
Best,
Jack Willham
Your Gmail Agent creating a draft...
Hi Jack,
No problem! Weāve reset your email password. Please follow steps from this link and update it right away. Let us know if you still have trouble accessing your account.
Best,
Acme IT Team
Healthcare service
No matter the request ā appointment, question, or complaint ā your answers are ready and easy to send.
View example emails
Reschedule my appointment?
Elizabeth Bennet
<elizabethbennet@bennet.com>Hi, I have an appointment with Dr. William Darcy this Thursday at 3 PM, but I need to reschedule due to a work conflict. Do you have any availability early next week?
Best,
Elizabeth Bennet
Your Gmail Agent creating a draft...
Hi Miss Bennet,
No problem ā we can reschedule you for Monday at 10:30 AM or Tuesday at 1 PM. Let us know which time works better for you. Looking forward to seeing you soon!
Best Regards,
Austenland Health Clinic
New Patient Registration
Lizzy Bennet
<lizzy16@bennet.com>Hi,
Iād like to become a new patient at your clinic. Do you accept new patients, and can I book an initial consultation with Dr. Wickham?
Best,
Lizzy Bennet
Your Gmail Agent creating a draft...
Hi Miss Bennet,
Yes, weāre accepting new patients! Weād be happy to schedule an initial consultation with Dr. Wickham. Please let us know your preferred days/times for an appointment.
Best Regards,
Austenland Health Clinic
Insurance Coverage Question
John Lucas
<john23@lucas.com>Hello,
I wanted to check if you accept Acme Insurance for general check-ups and blood tests. Thanks!
John L.
Your Gmail Agent creating a draft...
Hi John,
Yes, we accept Acme Insurance for general check-ups, lab work, and most outpatient services. If you have specific tests in mind, feel free to askāweāll be happy to confirm coverage for you.
Best Regards,
Austenland Health Clinic
Waiting for hours!!!
Jack Willham
<jack@acme.com>Hi,
I had an appointment yesterday, and the wait time was quite long. I just wanted to share my experience in case thereās a way to improve it for others.
Jack William
Your Gmail Agent creating a draft...
Hi Mr. William,
Thank you for your feedbackāweāre really sorry about the long wait time. We aim to see everyone on schedule, and weāre reviewing what happened during your visit. Your experience matters to us, and we appreciate you taking the time to share it.
Best Regards,
Austenland Health Clinic
Products order
Quickly assist your customers, whether they're asking about an order or have other questions.
View example emails
Wrong Item Received
Jack Willham
<jack@acme.com>I ordered a beige sweater, but got a blue one instead. What should I do?
Order number: A-233747CX
Best,
Jack Willham
Your Gmail Agent creating a draft...
Hi Jack,
So sorry about the mix-up! Weāll send the correct sweater today, and youāll get a return label for the blue one. Thanks for your patienceāweāre on it!
Best,
Acme Town Store
Return Request
Lizzy Bennet
<lizzy16@bennet.com>Hi,
The blue dress is lovely but doesnāt fit quite right. Can I return it?
Product Number: Blue DR_0934cv. Medium size.
Best,
Lizzy Bennet
Your Gmail Agent creating a draft...
Hi Miss Bennet,
Of course! You have 14 days to return items. Just use the return form and label included in your package. Let us know if youād like to try a different size or style.
Best Regards,
Acme Town Store
Out-of-Stock Item Inquiry
Daisy Black
<daisy@black.com>Hi, will the black trench coat in medium be back in stock soon?
Best,
Daisy Black
Your Gmail Agent creating a draft...
Hi Miss Black,
Good newsāitās restocking next week! We can notify you as soon as itās available again. Want us to add your email to the waitlist?
Best Regards,
Acme Town Store
Size Guide Request
Daisy Black
<daisy@black.com>Hey, I love the linen pants but Iām unsure about the sizing. Do you have a guide?
Best,
Daisy Black
Your Gmail Agent creating a draft...
Hi Miss Black,
Yes! You can find the size chart right under the product description, or hereās a direct link. If you're between sizes, we suggest sizing up for this fabric.
Best Regards,
Acme Town Store
Course helpdesk
Whether itās enrollment, course questions, or support needs ā fast, clear answers are always at your fingertips.
View example emails
Course Access Issue
Elizabeth Bennet
<elizabethbennet@bennet.com>Hi,
I enrolled in the Graphic Design course, but I canāt access Module 2. Itās still locked even though I finished Module 1.
Best,
Elizabeth Bennet
Your Gmail Agent creating a draft...
Hi Miss Bennet,
Thanks for letting us know! Your progress didnāt sync correctlyāweāve unlocked Module 2 for you. Please refresh your browser or log out and back in. Let us know if you have any trouble!
Best Regards,
Austenland School
Certificate Request
Anthony Bennet
<abennet@bennet.com>Hi,
I completed the Digital Marketing course last week. Can I get my certificate of completion?
Best,
Anthony Bennet
Your Gmail Agent creating a draft...
Hi Anthony,
Congrats on finishing the course! š Your certificate is now available in your dashboard under āMy Certificates.ā If you'd like a PDF version emailed, just let us know!
Best Regards,
Austenland School
Accidental Purchase
Gustav Bernard
<gustav@bernard.com>Hi,
I accidentally purchased the wrong courseāmeant to sign up for the Advanced one, not the Beginner. Can I get a refund or switch?
Best,
Gustav B.
Your Gmail Agent creating a draft...
Hi Gustav,
No worries! Weāve issued a full refund and youāre welcome to enroll in the Advanced course anytime. Let us know if youād like a discount code for your next course.
Best Regards,
Austenland School
Live Class Timing Conflict
Clark Lane
<clark23@lane.com>Hi,
I just realized the live class overlaps with my work hours. Will there be a recording available?
Best,
Clark L.
Your Gmail Agent creating a draft...
Hi Clark,
Yes, all live classes are recorded and uploaded within 24 hours. Youāll find the replay in your course dashboard. Feel free to send any questionsāweāll make sure theyāre answered in class!
Best Regards,
Austenland School
